We currently only post within thebut if you would like a item posted overseas please contact us and we will see if we can assist
Our UK postal charges are based on the weight and size of the product. So by posting several items the postage may remain the same or only increase slightly. This will be calculated at the checkout before you proceed with the payment.
Standard UK Postage up to 1kg is £2.99
First class UK Postage up to 1kg is £3.99 (some small items cost only £2.99)
Smaller items under 1kg will normally be sent by Royal Mail recorded delivery and items over 1KG will sent by one of our selected couriers.
Lost or delayed items
Small orders are dispatched by Royal Mail and larger items will be sent by one of our selected Couriers. We would advise you to initially check the address you have given is correct and check with your local sorting office if it has been sent by Royal Mail. You can also check on-line if a tracking number has been supplied.
If your item cannot be traced the current Royal Mail policy for UK deliveries is that a claim cannot be submitted and deemed lost until 15 business days after the date delivery was expected In most cases items are returned to us due to incorrect address or non-collection of parcel at the sorting office. To find out your local sorting office number call Royal Mail on 08457 740 740 or consult your local phone directory.
You can track your order online at www.royalmail.com using the tracking number in your dispatch confirmation email. Or for larger orders you can track at the website and tracking number displayed on your dispatch e-mail we send.
In the unfortunate event that your item is not received after 10 working days (30 days for non-UK customers) from dispatch please contact us and we will investigate the concerns. We can't send a replacement until 14 days from the date of dispatch but you can re-purchase the same item and WE WILL REFUND the Order providing the order is returned, unopened in the original packaging. (The postage costs will not be refunded)
We regret that due to the massive volume of credit card fraud originating from these countries, we cannot and will not accept orders from these countries and we do not deliver orders to these countries. We do apologise to our Honest customers for any inconvenience this may cause.